WHAT IS THE GOAL?
The goal of this gig is to convert more of your website visitors into leads by providing them with real-time, live chat on your website. We provide live chat operators are available 24 hours a day to help you convert your visitors into qualified leads.
WHY IS THIS IMPORTANT?
Most of the visitors to your website will not fill out your contact form on your website.
They may even have trouble finding your contact form.
Also, people may not want to pick up the phone and call.
By providing your website visitors with the option to contact you with live chat you will convert more of your website visitors into leads.
If you do not give your prospects the option to connect with you by live chat, you are losing business.
The challenge is to have a live person available 24 hours a day to answer your prospects questions in real time.
We can help you with this.
We set up a custom live chat software on your website, get access to your Facebook messenger, and set up a text messaging line for your business.
We will then engage your website visitors 24 hours a day 7 days a week and help convert them into a lead.
We utilize the power of real time messaging.
The moment someone hits your website we proactively reach out to them and attempt to convert them into a qualified lead.
Our live chat agents are real people that are trained to engage your website visitors in real-time.
They capture your visitors name, email address, phone number and a brief description of what your visitors require.
As soon as they capture this information they go the extra mile and ask if they are available to right now to talk to someone from your staff.
If they are available we will connect your website visitor with your staff right when they are looking for answers.
Normally our clients see a jump of 40% of leads from their existing traffic.
This shows that when you do not offer real time help through chat 24 hours a day, you are losing business.
We are experts at this service and our live chat leads team provides this service to over 1,000 clients.
HOW LONG DOES IT TAKE TO GET SET UP?
We can get everything set up in 2-5 days.
WHAT DO YOU NEED FROM ME?
- We need to understand what you consider a qualified lead.
- We need to understand your services, so we can create a live chat script. We can typically gather this information from your website.
- We need the phone number to connect your website visitors to if they want to talk with your staff.
- We need an email address where you want us to send the leads.
- We need access to Google Analytics if you want us to integrate our live chat software with Google Analytics.
- We need to know what CRM you use so we can send the chat lead info into the CRM.
- We need to connect our live chat software with Facebook Messenger.
WHAT WILL YOU DO FOR ME?
- We will create a custom script for our live chat agents based on information we find on your website.
- We will train our staff on what your business provides and what is considered a qualified lead.
- We will customize your live chat software with your website colors and logo.
- We will install the live chat software on your website.
- We will staff your website with real human live chat agents on your website 24 hours a day.
- We will help convert your website visitors into leads.
- We will attempt to get these website visitors on the phone with your staff.
- We will send you the transcripts of every lead that we capture.
- We can send live chat data into almost any CRM.
- We can integrate our live chat software into Google Analytics.
- We will provide you with an online portal so you can see the leads that we have captured.
HOW MUCH DOES THIS GIG COST?
- Request a quote and find out.